How much is delivery?
Our delivery fee is based on location. Please click here for pricing Delivery Service Price

I don’t see my city on your list. Can you still deliver to me?
Please include your full delivery address and date of event on your online order form
and our team will give you a call by the next business day to confirm and provide pricing.

Do I need to be home when you deliver and pick up?
We do require an adult to be present when we deliver. It does not necessarily have to be
the person whose name is on the order. This is necessary since the person there will
need to review the order with the driver to verify that everything on your invoice was
delivered.

How and where will my items be delivered?
The delivery/pickup fee includes curbside delivery and curbside pickup only. Your items
will be left neatly stacked on carts in a single paved area. Upon pickup, all items must
be left stacked on their carts in the same area where they were delivered.

**Please note**

The Curbside Delivery and Pickup fee does not include: set up/take
down of your items or carrying items up/down any stairs/elevators or to your backyard.
If you have special requests, please let us know in advance and arrangements can be
made for an additional fee depending on availability.
The following video will show you how Allstar Party Rentals delivers:

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What time will you deliver?
As a courtesy, we try our best to deliver your items the (business) day prior to your event
and pick up the following (business) day after your event. Our deliveries and pickups
take place during regular business hours: 8am-4pm. Delivery trucks are assigned the
most efficient route possible within that time frame.
On the week of your event, you will receive an email from our scheduling department
that will provide you with a 2-hour window for your delivery and a 2-hour window for your
pickup.

I need my order to be delivered and/or picked up at a specific time.
Please let us know when you reserve your order or as soon as possible and
arrangements can be made for an additional fee depending on availability.

I need an “after hours” delivery/pickup.
Please let us know when you reserve your order or as soon as possible and
arrangements can be made for an additional fee depending on availability.